License is Unrecognized

Hello,

 

 

Last week I requested a year long license. I received the license before my temporary license expired, and I followed the prompt and put the year long license in my Gauss folder. Although it is in the folder,  I believe gauss does not recognize the license number. I have a screenshot of the license number in the gauss folder, but the forum will not let me attach it. There is a possibility I could have done something wrong and if you could help direct me on what to do, I would really appreciate it.

1 Answer



0



Take a look at this page: troubleshooting license problems.

aptech

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