GAUSS Initialize Failed Error Code: 491

When I try to start GAUSS, a window pops up that says "GAUSS Initialize Failed Error Code: 491 License manager error". What is going on and how can I fix it?

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This error means that GAUSS cannot find a valid license. If you do not have your license file, contact license@aptech.com and they will send you one. Once you get your license file, you need to save it to your GAUSSHOME directory.

To locate your GAUSSHOME directory:

  1. Windows: the default location for GAUSSHOME is C:\gauss12 (or replace 12 with your specific version number)
  2. Mac: the default location for GAUSSHOME is /Users/yourName/gauss12
  3. Linux: the default location for GAUSSHOME is a directory named gauss12 off of your home directory.

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