Premier Support / Platinum Premier Support & Maintenance
Premier Support/PS and Platinum Premier Support & Maintenance/PPSM are annually renewable Support Plans that provide you with important benefits including technical support, product maintenance, and substantial cost-saving features for your GAUSS System or the GAUSS Engine.
* Must be at the latest shipping version to be covered by PPSM. Technical Support
- Unlimited priority technical support
- Email, telephone and FAX access to Aptech's well-trained technical support team
- Timely and convenient answers to your technical questions on GAUSS or GAUSS Engine and applicable in-house GAUSS applications
Product Comparison
Feature/Benefit |
Premier Support | Best Value! Platinum Premier Support & Maintenance |
Technical Support | X | X |
Product Revisions and Bug Fixes: For products with the same version number (download only) | X | X |
Online Account: User account on Aptech's website for downloading product revisions and patches. | X | X |
Product Maintenance for GAUSS/GAUSS Engine: Includes FREE product upgrades (download Only) | X | |
Product Maintenance for In-house GAUSS Applications: Includes FREE product upgrades for owned in-house GAUSS Applications* (download Only) | X | |
Limited-time/Annual License: For off-site use (e.g., home, travelling, etc.) of applicable GAUSS or GAUSS Engine license | 1 License | 2 Licenses |
Budget-friendly: 3-year-price guarantee | X | |
Academic Users: Eligible for GAUSS in the Classroom | Must be at the latest version of GAUSS to qualify | Always eligible |
10% Discount: New or updated purchases of in-house GAUSS Applications | X | |
Limited-time Discounts: New Aptech products | X | X |
Disaster Recovery Licenses: On applicable GAUSS or GAUSS Engine license (Floating Network Licenses only) | X | X |