Aptech » Answers for "Getting errors to load help file" http://www.aptech.com Fri, 08 Feb 2013 19:12:28 +0000 en-US hourly 1 http://wordpress.org/?v=3.4.1 By: Aptech http://www.aptech.com/questions/getting-errors-to-load-help-file/#answer-2748 http://www.aptech.com/questions/getting-errors-to-load-help-file/#answer-2748#comments Tue, 11 Dec 2012 03:41:14 +0000 Aptech http://www.aptech.com/questions/getting-errors-to-load-help-file/#answer-2748 Continue reading →]]> The help files should be located in %APPDATA%/Aptech/gauss13/help. %APPDATA% is an environment variable that should resolve to  C:\Users\username\AppData\Roaming on Windows 7. Please check to see if that folder exists. It should contain two files gauss.qhc and gauss.qch. If those files are present, it may be due to a problem with the Korean user name.

Try to create a new folder called ‘help’ maybe in C:\gauss13 or something. Next copy the gauss.qch and gauss.qhc files to this directory. Finally set an environment variable called GAUSS13_HELP to point to that directory. Here is a link that explains how to set environment variables on Windows 7. This should solve your problem.

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