TKF fiel viewer stops working

User ForumTKF fiel viewer stops working
sorinps asked 2 years ago

I'm trying to run some code in GAUSS 14, Windows 8.1 64bit, the program stops with this error message:

TKF file viewer
TKF file viewer has stopped working
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.

Tried to first open the viewer (vwr.exe) and then run the program, but it doesn't help.

Thanks for any suggestions.

1 Answers
aptech Staff answered 2 years ago

This is most likely caused by a permissions problem. To diagnose and resolve this problem:

1. Try to open the graphic.tkf file in vwr.exe without using GAUSS.
a. Open vwr.exe
b. From the vwr.exe menu, select File->Open and then browse to open the file graphic.tkf.

If this causes the error you report, then start vwr.exe "As Administrator" and repeat the steps above. Report back what you find and we can help you from there.