Premier Support

Premier Support and Platinum Premier Support

Premier Support and Platinum Premier Support are annually renewable membership programs that provide you with important benefits including technical support, product maintenance, and substantial cost-saving features for your GAUSS System or the GAUSS Engine.

Technical Support

Priority technical support.

Fax, Email and telephone access to Aptech's well-trained technical support team.

Timely and convenient answers to your technical questions on GAUSS or GAUSS Engine and applicable in-house GAUSS applications.

Product Maintenance

User account on our website where you can download the latest revision of any in-house GAUSS product you own, 7 days a week, 24 hours a day.

To log in for downloading, click below:

Premier Support Contract Download

Note: Download site only available with current Premier Support or Platinum Premier Support contract. Contact Aptech Systems or your local dealer for information on renewing Premier Support or upgrading to Platinum Premier Support.

Requirements

Premier Support is available for GAUSS 7.0 or later; Platinum Premier Support is available for the current version of GAUSS only.

Product Comparison

Feature/Benefit	Premier Support	Platinum Premier Support
Technical support	X	X
User account on Aptech's website	X	X
Limited-time discounts on new products	X	X
Laptop use of applicable GAUSS or GAUSS Engine license	X	X
Significant discounts on updates to GAUSS or GAUSS Engine	X
Updates to GAUSS or GAUSS Engine at no additional cost by download		X
Updates to all owned in-house GAUSS applications at no additional cost by download		X