Platinum Premier Support

Platinum Premier Support is a new annually renewable maintenance and support program that provides you with important benefits including technical support, product maintenance, updates for your GAUSS System or the GAUSS Engine, and more. Now you can budget once and get the latest version of GAUSS throughout the year without additional costs.

Technical Support

• Unlimited priority technical support.
  
  
• Fax, Email and telephone access to Aptech's well-trained technical support team.
  
  
• Timely and convenient answers to your technical questions on GAUSS or GAUSS Engine and applicable GAUSS Applications.
  

Product Maintenance

• User account on our website where you can download the latest revision of any in-house GAUSS product you own, 7 days a week, 24 hours a day.
  
  
• To log in for downloading, click below:

Note:  Download site only available with current Premier Support or Platinum Premier Support contract. Contact Aptech Systems or your local dealer for information on purchasing Platinum Premier Support or Premier Support.

Savings and Benefits

• Limited-time discounts on selected new products
  
  
• Updates to GAUSS or GAUSS Engine, as applicable, at no cost by download
  
  
• Updates to all of your GAUSS in-house applications at no cost by download
  
  
• Laptop use of your applicable GAUSS or GAUSS Engine license (note: your main license and laptop licenses cannot be in use at the same time)

Requirements

Platinum Premier Support requires the current version of GAUSS or the GAUSS Engine and any covered applications.